Frequently Asked Questions

You can subscribe through our website by selecting your preferred publication and payment plan. We offer monthly and annual subscriptions with automatic renewal. Payment can be made via credit card or bank transfer.

Yes, you can upgrade or downgrade your subscription at any time through your account settings. Changes will be reflected in your next billing cycle with pro-rated charges or credits applied as appropriate.

Yes, we offer corporate subscriptions for teams of 5 or more users with volume discounts. Please contact our corporate sales team at corporate@virikuveluri.sbs for customized pricing and features.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for Singapore-based customers. All payments are processed securely through encrypted channels.

You can cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You'll continue to have access until the period you've paid for ends.

We offer refunds on a case-by-case basis, primarily for technical issues that prevent access to our services. Annual subscriptions cancelled within 30 days may be eligible for a pro-rated refund minus administration fees.

Our Daily Infrastructure Digest provides same-day coverage of significant developments. Our specialized publications offer deeper analysis updated monthly or quarterly. We monitor developments 24/7 and provide immediate updates on breaking news.

Yes, all our content is optimized for mobile devices through our responsive website. We also offer dedicated mobile apps for iOS and Android that provide enhanced reading experiences and offline access.

Yes, subscribers receive access to our complete archive dating back to our founding in 2015. The extent of archival access depends on your subscription tier, with full access subscribers getting unlimited archive access.

Individual subscriptions are for personal use only. We offer corporate licenses for team sharing. Unauthorized sharing of login credentials or content redistribution is prohibited and may result in account termination.

All our content undergoes rigorous fact-checking and verification processes. We maintain relationships with government agencies, industry experts, and primary sources to ensure the highest accuracy standards. Any corrections are promptly published and noted.

While our primary focus is Singapore infrastructure, we do cover regional projects that impact Singapore or offer relevant lessons. Our international coverage is typically included in our specialized reports rather than daily updates.

First, try resetting your password using the "Forgot Password" link. If that doesn't work, clear your browser cache and cookies, or try a different browser. For persistent issues, contact our support team at support@virikuveluri.sbs.

Slow loading can be due to various factors including your internet connection, browser issues, or high server load. Try refreshing the page, clearing your cache, or accessing during off-peak hours. If problems persist, contact our technical team.

Yes, we offer a REST API for enterprise customers and research institutions. API access requires a separate license and is subject to usage limits and terms. Please contact our technical team for API documentation and pricing.

Yes, our mobile apps support offline reading by allowing you to download issues for later access. On the web version, you can save articles as PDFs for personal use, subject to our terms of service.

We support current versions of Chrome, Firefox, Safari, and Edge. For optimal performance, we recommend keeping your browser updated to the latest version. Some features may not work on older browsers.

You can update your personal information, email preferences, and notification settings through the "My Account" section after logging in. Some changes may require verification for security purposes.